Uber and Lyft are not taxis. They’re not even in the transportation sector of any kind. They have no inventory, they don’t own any vehicles, and until recent legislation passed in jurisdictions like England, they didn’t have many employees.
Uber is an app.
Uber is a tech company that decided to disrupt the taxi business by completely changing the existing business model.
Two lessons: 1) If you’re in business, watch your back for serious technological disruptions from the far left field. 2) With a little knowhow and some imagination, you might be able to overthrow the status quo of a complacent industry and completely change the game.